01. Acceptance of Terms

By accessing or using the Careflexa website (careflexa.com) or purchasing any product from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you (“Customer” or “User”) and Careflexa Enterprises (“Careflexa,” “we,” “our,” or “us”).

02. About Careflexa

Careflexa is an Indian e-commerce brand specializing in wellness, nutrition supplements, and healthcare & orthopedic support products. We are committed to delivering quality healthcare essentials directly to your doorstep.

Registered Business:

Careflexa Enterprises
Ground Floor, i-19/c Sharma Colony, Teen Murti Road, Budh Vihar Ph-2, Delhi – 110086
📞 +91-9310788897
✉ support@careflexa.com
Business Hours: 10:00 AM – 8:00 PM (Mon–Sat)

03. Eligibility

Our website and services are intended for users who are 18 years of age or older. By using this website, you represent and warrant that you are at least 18 years old and are legally capable of entering into a binding contract under the laws of India.

If you are purchasing on behalf of a minor, you take full responsibility for ensuring the product is used safely and appropriately.

04. Products & Product Information

Careflexa offers two primary product categories:

Wellness & Nutrition Supplements – including multivitamins, fish oil, omega supplements, and testosterone support capsules.
Healthcare & Orthopedic Support – including knee caps, lumbar belts, abdominal support belts, commode chairs, arm slings, and backrest cushions.

We strive to ensure all product descriptions, images, and specifications are accurate. However, minor variations in color, packaging, or product appearance may occur. Supplement results may vary by individual; our products are not intended to diagnose, treat, cure, or prevent any disease.

We reserve the right to modify, discontinue, or replace any product at any time without prior notice.

05. Pricing & Payments

All prices on our website are listed in Indian Rupees (₹) and include applicable taxes unless otherwise stated. Prices are subject to change without notice.

Payments must be made at the time of placing an order.
We accept major payment methods including UPI, debit/credit cards, net banking, and cash on delivery (where available).
In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.

Careflexa uses secure, encrypted payment gateways. We do not store your payment card details on our servers.

06. Orders & Acceptance

Placing an order on careflexa.com constitutes an offer to purchase the selected product(s) at the stated price. An order is confirmed only after you receive an order confirmation email or SMS from us.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

Suspected fraudulent activity or misuse
Unavailability of the product
Errors in product description or pricing
Inability to verify delivery address

If an order is cancelled after payment has been received, a full refund will be processed within 5–7 business days.

07. Intellectual Property

All content on this website — including but not limited to the Careflexa name, logo, product images, descriptions, graphics, and website design — is the exclusive property of Careflexa Enterprises and is protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or use any content from this website for commercial purposes without our prior written consent.

08. Disclaimer of Warranties

Careflexa’s products are provided “as is” and “as available.” While we take quality seriously, we make no express or implied warranties regarding:

Fitness for a particular purpose or health outcome
Uninterrupted or error-free website access
Absolute accuracy of product information at all times

Our supplement products are not substitutes for professional medical advice. Consult a qualified healthcare professional before using any supplement, especially if you have a pre-existing condition or are on medication.

09. Limitation of Liability

To the fullest extent permitted by applicable law, Careflexa Enterprises shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or website.

Our maximum liability to any customer, in any case, shall not exceed the amount paid by the customer for the specific product in question.

10. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

11. Changes to Terms

Careflexa reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically. Continued use of our website after any changes constitutes your acceptance of the revised Terms.